Privacy Policy

Artigenius collects and processes personal data submitted by you upon registration and further editing of your profile. For registration purposes, you submit your login credentials (username and password), first name, last name, and email. You may also edit your profile anytime with additional information as well as sync your Google and Artigenius Calendars. Such additional information may help you to find a suitable time slot with a student or to have more visibility of your schedule. At the same time, you are not strictly required to provide additional information not specifically necessary for the registration. Therefore, it is your choice whether to include additional data in your profile, or not, such as zip code, country, language skills, education, and work experience.

Some personal data, such as users’ names and location, that is listed in your user profiles or derived from IP addresses may be publicly visible to other users on the Services or to the web. We may implement a feature that permits you to choose what information is made public by changing your privacy setting in “Edit My Profile” within the Service.

Primarily, we process your personal data to authorize access to our Services and to fulfill our obligations under the Terms of Service for Services provision. Specifically, we use your personal data upon registration to help others (be it a tutor or a student) find your account or profile, schedule, give and/or take lessons, and track your learning progress.

In order for you to use the Services, you will need to provide payment and billing information through our partners – third-party payment providers, which process your personal data encrypted and securely. Please see our Refund and Payment Policy for more information.

We may also ask you to take a language assessment test in order to establish your level of language proficiency.

For companies using the Artigenius Business Services, we process the personal data of their Authorized Users to create their accounts, enable access to the Services, provide language assessment, language learning progress reports and results of language assessment tests.

Please note that without the information provided by you under our Terms of Service, we will be unable to provide you with the functionality of Artigenius Platform, connect you with other users, allow you to communicate with them and take/give lessons.

We use third-party payment providers to bill you through an online account payment in lieu of directly processing your credit/debit card information. Your paid balance for one or more lessons is safe in your account as we use an integrated iframe for checkouts from our partners-payment providers () and tutors get the payment for each confirmed lesson securely through third-party payment providers (). Correspondingly all transactions are secured as our partners-payment providers use SSL encryption protection. All payment information is stored encrypted and securely by. We do not store your payment information on our servers.

We may also use your payment card transaction data as shared by third-party service providers to confirm a specific transaction occurred and that you qualify for a promotional offer; for example, the date and amount of your purchase and the last 4 digits of your card number so that we can verify your purchase with our records.

For our “Tell-A-Friend” referral program, we generate a personalized referral link for you to share with your friends to sign them up. We will not collect your friend’s personal data until they follow the link and access the Artigenius Platform.

For our B2B referral program, you will be able to share the name, job position and email of your colleagues who may be interested in Artigenius Business Services. We will inform your colleagues that we’ve received their personal data in the course of our referral program at the time of initial contact.

We may contact you via email and other ways, including through publicly available notices, for Services-related purposes (welcome letter, security and legal notices, announcements, Artigenius updates, reminders, suggestions, etc.). We may also use your data to enable you to communicate with other users through Artigenius, including exchanging messages, conducting video calls, and/or leaving feedback about other users.

You may also receive certain push notifications via Artigenius mobile device application. You are able to adjust such notifications using the internal settings of your smartphone.

Having received the communications from us, you are always able to opt out of such communications in each message, excluding legal notices, essential reminders/notifications or changes of user settings on Artigenius.

Your contact data (including email, phone number, , etc.) may also be used for gathering feedback. We may contact you to participate in research to improve the user experience of our product. The research will be used for internal purposes only, including:

- Feature development and product updates;

- Marketing activities, including publishing them on Artigenius on other information resources;

- Customer Support updates;

- Other service updates for improving your experience.

Your feedback will not be video recorded, audio recorded, or webcast by the interviewer without obtaining consent from you first. The same applies to your voice and/or image recording.

We may process your first name, last name and email on our mailing list or for the newsletter and send you messages with some commercial or promotional information about our Services. But don’t worry. We will request your consent first, and you may always opt out of our marketing messages using the mechanisms described under the respective link in each message and through the user settings available on Artigenius.

If you provide us with your phone number, we may also contact you with some commercial or promotional information about our Services.

To promote the Artigenius Platform through the blog and influencer channels, we allow individuals to participate in the affiliate program on our Website. When we receive the information to participate in the affiliate program, we process this information to register you as an affiliate and further track the progress of the promotion of the Artigenius Platform.

We may use the postal address collected from you upon your consent in connection with search engine marketing and optimization.

Also, please pay attention that we may use the information provided by you as feedback.

We may share your email address with Google and Meta for the purpose of delivering personalized advertisements to you and engaging in behavioral and social media marketing. We will conduct these marketing activities based on our legitimate interest and with consideration for your interests and privacy.

We may use third-party services, such as ‘ ’to analyze the information you provide to us at the time of registration (such as your name and other identifiers), execute a matching exercise, and discover our most influential students for the purposes of proposing collaboration with us. In doing so, we may receive some of your personal data from‘ ’. (such as your social media profiles) and form a joint controllership over your data. In case we discover that you are an influencer and decide to propose collaboration, we will provide you with a short privacy notice explaining this processing activity in detail.

In order to establish new ways to improve the Artigenius Platform, find the points of interest in our Services and for the purposes of analytics, we monitor and analyze the personal data you provide us with, including information you provide upon registration, the web traffic, cookies and usage data, such as the parts of our Services you visit, the date and duration of your visit, your location, type of the device you used during your visit and other relevant data on the use of the Artigenius Platform. For these purposes, we use services such as Google Analytics for Firebase, HotjarHeatMaps& Recordings, Amplitude Analytics, Branch.io, Braze, and Intercom, the use of which ensures compliance with our privacy commitments.

We may also carry out polls and surveys through Artigenius using external GDPR-compliant services. You are not obliged to respond to them and you may opt out of such polls and surveys through user settings. In order to inform, optimize and serve you relevant advertising based on your past use of our Services, we may process your usage data and cookies. Please, follow our Cookie Policy for additional information.

To ensure a high quality of lessons given by tutors on Artigenius, we collect and process tutor credentials to verify their eligibility to teach subjects claimed by them. Besides that, we cooperate with the tutors and use their information to help them develop learning programs.

In order to verify tutor identity and identify fraud, we process tutors’ biometric information and ID.

For the purposes of analytics, we additionally process tutors’ registration data to automate and improve the tutor verification process.

We gather and use various metric-based data to enhance the tutors’ ranking algorithm and improve your experience on the basis of our legitimate interest. This data may also consist of personal data that the tutors and students provide on the Artigenius Platform. You can refer to Section 3.6 of our Terms of Service to learn more about the categories of data we may collect.

We process the email, interaction and usage data of tutors participating in Tutors Community to provide them with the ability to come together and share their best practices, get official up-to-date information, and interact with each other and with Artigenius based on our legitimate interest in community building. We also use the collected data for the purposes of moderation and statistics and to improve the tutor’s user experience.

Rest assured that access to the personal data submitted by you to the Tutors Community will be restricted to service providers and employees on a need-to-know basis.

In case of any disputes on Artigenius and other Services-connected issues, we may use data (including communications) to resolve such matters, supervise user behavior on the Artigenius Platform, and respond to any complaints or requests.

We use the personal data we collect from you when you register and/or attend any of our events or webinars to provide you with access to such events or webinars, as well as to send you registration confirmation, reminders, associated useful materials or the information you have requested about our Services.

From time to time, we conduct learning-focused competitions for individuals that meet certain criteria. Participants are required to fill in the registration forms to register for the competition and prove they are eligible. We process this information exclusively to organize and conduct the competition, determine the winner(s), and contact them regarding the results and prizes.

We process certain payment information to comply with applicable legal requirements in the field of finances and/or accounting. We also may process the data collected on the Artigenius Platform in connection with legal requests we receive from you or any other competent person and/or body, and we may use this information to exercise, defend and/or establish our legal rights.

Certain information, such as your log information, payment information and your behaviour on the Artigenius Platform are subject to our supervision to prevent fraudulent activities and assist you in managing your user sessions.

We may change the Artigenius Privacy Policy from time to time. Upon any changes to this Policy, your rights may not be reduced unless you provide explicit consent. The latest version is posted on this page. If we make substantial changes, we will notify you by sending an email.

In order to provide high-quality services, Artigenius hires people, enters into agreements with independent contractors as well as cooperates with other services providers, companies and organizations strictly under data processing agreements (DPA) or Standard Contractual Clauses (SCCs). For those reasons, some of your personal data can be passed to the persons mentioned. Artigenius uses only secure places of storage, such as those provided by with servers located in

Your personal data will be stored by Artigenius for no longer than necessary for the purposes for which the personal data is processed.

Generally, Artigenius retains your personal data as long as your account is active. If your last activity on Artigenius was more than 2 years ago, your account will be considered expired. In this case or when you decide to delete your Artigenius account, we undertake to remove your personal data from our active systems and servers within 90 days or earlier.

Artigenius stores your personal data processed by AI-powered tools for AI data training purposes for 2 years.

However, in case of conflict situations in progress, Artigenius may retain your personal data for longer in order to be able to establish, exercise or defend legal claims. Upon the settlement of the conflict situation, all personal data gets deleted if the standard retention period has expired.

We may also retain some of your personal data for longer if we need it to comply with the applicable legal, regulatory, tax, accounting or other requirements.

Personal Data collected when you registered on our mailing list or for the newsletter will be stored as long as you are interested in receiving our emails. We consider that you’re interested in this until you unsubscribe from the mailing list or the newsletter by clicking the respective link contained in each of our emails. If you have registered for any of our events or webinars using your account credentials, we will merge and store this information along with your account data.

If you have used other contact details, we will delete them within 30 days after conducting the event or webinar.

After the expiration of the retention period, Artigenius shall terminate the processing of your personal data unless otherwise set by the relevant legislation.